10 STEP PROCESS

We have developed a comprehensive process for you to fulfill before you begin your travels. This process normally takes between 30 – 45 days . If we receive your full cooperation, without continual changes, the process will flow very smoothly. By following the guidelines you will have increased the chances of a very safe and pleasurable medical retreat.

1.  Program Outline

Complete the Online Application Form. Once your application is reviewed and approved, you will receive unlimited support of our services. We’ll begin to work for you to answer all your questions and address your concerns. You’ll receive information that will allow you to make an informed decision about whether or not medical tourism is for you. And, if you do decide to move forward, we’ll help you every step of the way.

2.  Review your medical procedure requirements

It is very important that you identify exactly what you are seeking at this time. Changes to your desired treatment plan could potentially complicate matters. We must do our best to identify your exact needs and move forward accordingly.

3.  Medical Questionnaire Submission

You will complete a medical questionnaire to best inform your surgeon of your medical history. This will advise your physician of any potential risks or conditions that may be necessary to know in conjunction with your procedures(s).

4.  Expectation Form Submission and Potential Travel Dates

We will email a form to ask about your expectations of the end result in receiving your procedure(s). Please provide this information so that the surgeon can determine if the end result can be achieved. We want to make certain that your expectations are in line with what can be achieved. You are also to provide us with your potential travel dates.

5.  Choosing a Hotel

You will receive an email that provides information about choosing a hotel while in Malaysia. We ask for this information very early in the process so that we can include the costs in your quotation. Once reviewed, please make a decision and email us with your choice.

6.  Visa Acquisition

If you need a visitor’s Visa to Malaysia for this procedure we will assist you in acquiring these document.

7.  Receive a price quotation for the procedure (s) and accommodations

During this process, you will receive a price quotation for the procedure(s) and accommodations. Also, you’ll be provided with a host of information about the procedure(s), hospital, doctors, etc.

8.  Review the price quotation and discuss potential dates to travel

At this point, we will ask you to think about this carefully. Once we choose the dates, we will check with our hospital to see if these dates are available. If the pricing is acceptable to you, we can then move on to the next steps in planning your medical trip.

9.  Facilitate questions you may have for your chosen surgeon

You are allowed to pose questions or concerns you have for your chosen surgeon. We will coordinate the communication process via email. You may have the opportunity to speak directly with your surgeon further along the process, should you so choose.

10.  Payment

We need a telegraphic transfer into our company’s bank account as indicated on the invoice. This down payment of 20 % is to confirm all bookings with the surgeon, hospital and hotel. The remaining 80 % you can pay (credit card accepted) directly to the medical centre after your consultation with the surgeon before the treatment starts.

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