HOW WE WORK

Patient Care Management Services

To ensure a safe and pleasurable medical stay in Malaysia we have created a very special service for you. Everyone qualifies for this service whether you’re insured or not.

Our Patient Care Manager (PCM) will meet you upon arrival. She/he will assist you throughout your stay. She/he is fluent in English and will be there for you every step of the way. This person will accompany you to all your doctor’s appointments and medical treatments. In some cases, you will be given a cell phone upon your arrival so that you can contact your PCM at any time. PCM is a professional with extensive experience in the medical tourism business.

Pre-Surgery consultation with medical team

Within 24 hours of your arrival, you will visit your physician’s office for the pre-surgery consultation.

Surgical procedure

Your procedure will be performed by the best available surgeon, at a world-class medical facility, utilizing state-of-the-art equipment.

Post treatment recuperation

When the doctor is satisfied with your condition, you will be released from the hospital and driven back to your hotel to begin the recuperation process. During this time your main focus will be on recuperation.

Post treatment enjoyment

After recuperating and the surgeon is satisfied with your progress, you will be FREE to enjoy some of the many attractions Malaysia offers.

Return home

Your PCM will accompany you to say good bye at the airport.

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